Course overview

This course covers how to use the Bromcom helpdesk and use the associated services for MIS and Finance support teams.

This course should be taken after the accreditation modules (product-knowledge) courses.

It covers:

  • Before you raise a case: find out about known issues
  • How to raise a case with Bromcom Support
  • Troubleshooting performance issues
  • Keeping on top of product enhancements
  • Raising ideas for new functionality
  • End of Course Quiz

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